There are two ways we collected information from our website:
1. From online donation made through our website.
2. From people requesting information on materials from hope and help.
The information we obtain online is voluntarily provided by you when choosing to support a project or individuals, or request to receive information from hope and help.The information you will provide includes name, address city, state , zip code, telephone number and email address. If you give a donation online, your credit card number with expiration date and CCV will also be collected. With this personal information we are able to update you on ministry projects, complete a transaction for a donation, and issue a tax receipt for donations. Your credit card information is used solely to complete the transaction and is not retained for any other purposes. Once your transaction is complete your credit card information is not stored within the accounting records at Hope and Help.
Securing personal information
When collecting and transferring sensitive data online including personal information and credit card details, Hope and Help wants to ensure the security of this information. Appropriate procedures have been established to prevent unauthorized access, maintain data accuracy, and ensure proper use of the information. We utilize Internet encryption technology, Secure Socket Layer (SSL) Protocol, which encrypts your information as it is entered on our website from your computer. The encrypted information is then sent over the Internet and decrypted on a computer in our office. Once the information reaches our office, only a few trusted staff members have access to it.
Sharing personal information with other organizations
We want to assure you that all information collected through the website is kept confidential. Your personal information is never sold, rented, leased, or exchanged with other organizations. The information is restricted to internal use by Hope and Help.
Unsubscribe from the mailing list
If you do not wish to receive future email communication from Hope and Help International, you have the opportunity to remove your email address from the list. Our emails will have a link to start the unsubscription process. Modifying your information If you would like to update your personal information, you may do so by any of the following methods:
1. Send an email to firstname.lastname@example.org with your request to update your personal information.
2. Send the request by mail to Hope and Help, PO Box 23232, Chattanooga, TN 37422.
3. Call our offices at 423-991-3892.
Thanks for your support of Hope and Help International.